Mille Lacs Health System
  • Onamia, MN, USA
  • Hourly
  • Casual

Assists professional staff with the preparation, access and provision of rehabilitative care. Practices with the patient as the focus, striving for achievement of optimal quality of care at all times.  Performs reception, scheduling and clerical duties.  Ensures a safe, clean, orderly department.

 Day Shift position may involve some Holidays - Casual position

Job Duties

The essential functions of this job are identified with an asterisk (*) at the end of the bullet point.

Patient Care Standards:

  • Immediately administers to patients, families, staff and volunteers who present at the reception area.
  • Completes the patient registration and scheduling processes efficiently with no errors.
  • Assists therapists in the preparation and execution of patient treatments and other duties as requested.
  • Observes patients at all times while in the rehab department to ensure safety.
  • Transports patients to and from the nursing floors for therapy.
  • Service Area Maintenance Standards:
  • Maintains the department, clean, orderly and safe at all times.
  • Completes the daily, weekly, monthly cleaning schedule guidelines and records completion.
  • Maintains inventory of supplies, linen, etc. and keeps all areas stocked consistently.
  • Copy, fax, and distribute information with the department and facility timely.
  • Leadership Standards:
  • Demonstrates an enthusiastic, motivating attitude and approach towards patients and staff while showing solution-oriented involvement at all times.
  • Carries out directives in a positive manner showing self-initiative and accepts responsibility for follow-up.
  • Is challenged by change, recognizes need for change, views constructive criticisms a tool for improving self as well as patient care.
  • Demonstrates strong work ethic with effective time management skills.
  • Demonstrates good communication skills with all staff and directs concerns to the appropriate individual(s), avoiding gossip.
  • Promotes MLHS throughout the facility and community.
  • Attends and participates in all mandatory and voluntary facility and departmental meetings, education and training sessions, groups and committees.
  • Values and improves current level of expertise by participating in continuing education.
  • Documentation Standards:
  • Correctly organizes and accurately maintains the rehab departmental medical records.
  • Completes the therapist daily schedules insuring 80% billable hours.
  • Completes follow-up communication on all cancellations and no shows timely according to guidelines.
  • Assists in maintaining statistical data.
  • Transfers medical records to/from appropriate facility departments timely.
  • Safeguarding of the Privacy and Security of Protected Health Information:
  • Responsible for safeguarding any PHI seen, used or disclosed during this positions normal job functions and stated in the above job responsibilities based on the HIPAA privacy and security policies and procedures.
  • Safety Standards:
  • Familiarizes self with, supports, and adheres to all departmental and facility safety policies and procedures reporting violations immediately. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Employee will comply with all Mille Lacs Health System (MLHS) policies, including safety policies, procedures, and rules. All will be expected to report unsafe conditions to a member of management.

Required Education and Experience

  • Must be a high school graduate.
  • Demonstrate advanced computer skills.
  • Ability to work in a team setting and establish good rapport with co-workers.
  • Adaptability and flexibility to changing work situations and schedules.
  • Excellent verbal and written communication skills.
  • Possession of attention to detail, organization and prioritization skills.
  • Maintains a good record of attendance and punctuality.

Preferred Education and Experience

  • Previous healthcare experience is preferred.
  • Prefer to possess current NAR certificate

Additional Eligibility Qualifications

  • Professional written and verbal communication
  • Expertise with computer based data
  • Customer/Client Focus
  • Ethical Conduct
  • Flexibility
  • Initiative
  • Personal Effectiveness/Credibility
  • Stress Management/Composure
  • Teamwork Orientation
  • Technical Capacity
  • Thoroughness  
  • Time Management
  • Quality and Safety focused
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